Sodexo Statement on Nationwide Recall of Shell Eggs

By SodexoUSA
August 26th, 2010

Sodexo has always considered eggs to be a potentially hazardous food which requires special handling and food safety procedures to ensure the health and wellness of its clients and customers. While incidents like the recent Wright County Egg salmonella outbreak can occur despite the best efforts of suppliers, Sodexo works closely with its distributors and operations, taking every precaution to eliminate unnecessary health risks.

With more than a half billion shell eggs affected by the recall, operations for wholesalers, distribution centers, and foodservice companies nationwide have all been impacted to some degree. As is typical in any product recall, manufacturers and/or distributors who ship product to facilities are responsible for promptly notifying those facilities which have received the recalled product as stated in the FDA Code of Federal Regulations (CFR), Title 21, Part 7.49.

To-date, Sodexo is not aware of any alleged illnesses affecting its operations as a result of the outbreak that prompted the recent recall of shell eggs.

Managing Quality Assurance & Safety during The Recall

While FDA Code of Federal Regulations (CFR), Title 21, Part 7.49, clearly places the onus of notification on the recalling firm (manufacturers and/or distributors), Sodexo further protects the health interests of its clients and customers in the following additional ways:

– The Sodexo Quality Assurance and Food Safety Department continuously monitors product recalls, product recovery and market withdrawals.

– When deemed necessary, the Sodexo Quality Assurance and Food Safety Department voluntarily prepares courtesy Food Safety Alert messages restating the details and directions of the recall, product recovery or market withdrawal. The department then disseminates it to key internal account contacts as an added level of food safety risk control.

The Sodexo Quality Assurance and Food Safety Department also maintains a detailed Sodexo Egg Policy for operations to reference with regard to the use of shell eggs, liquid pasteurized egg product and pasteurized shell eggs. It provides guidelines for the purchase, receipt and storage of shell eggs as well as cooking requirements for each of these egg products.

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Sodexo & Coalition of Immokalee Workers Sign Agreement

By SodexoUSA
August 24th, 2010

With consumer demand for sustainable food growing by the day, Sodexo, North America’s leading provider of Quality of Daily Life Solutions and the Coalition of Immokalee Workers (CIW), a leading voice for human rights in the US agricultural industry, have joined forces to improve farm worker wages and working conditions in the tomato fields of Florida. The agreement that establishes the new partnership was signed this week and takes effect when the fall harvest begins in Florida.

The agreement puts in place a strict Florida tomato supplier code of conduct –  developed and implemented with input from farm workers – that supplements Sodexo’s existing supplier code of conduct. Sodexo will also pay a 1.5-cent premium for every pound of Florida tomatoes purchased, with the premium going directly to improving wages for tomato harvesters who are part of Sodexo’s supply chain. 

Through this agreement, Sodexo, along with other CIW partner companies, will steer its tomato purchases toward those growers who make a genuine effort to meet the specific code of conduct, and away from those growers who are found continue to be associated with abusive labor practices. In keeping with the Fair Food Program and its zero tolerance policy for forced labor, Sodexo will instruct its suppliers not to knowingly purchase tomatoes for Sodexo from Six L’s and any other farms associated with the latest slavery prosecution in Florida, until such time as they become participants in the Fair Food Program.

In a parallel process, Sodexo will work to expand the ability of its distributors to report the growers from whom it buys tomatoes.  This increased transparency will ensure that more humane agricultural labor practices are rewarded with increased purchases and will allow for a more accurate measure of the concrete changes in farm labor conditions brought about by the agreement.

 “Sodexo is committed to protecting and upholding the rights of all workers, whether employed directly by us or by our business partners and suppliers,” said Arlin Wasserman, Sodexo vice president for sustainability and corporate social responsibility. “Our Supplier Code of Conduct has always emphasized strong practices and policies regarding labor practices and working conditions. We can now strengthen these as they relate to specific concerns facing farm workers in Florida’s tomato growing region, which were brought to our attention by the CIW. We are pleased with the newly adopted Code of Conduct specific to these Florida farm workers.”

For more information about Sodexo’s comprehensive Supplier Code of Conduct, please visit www.sodexousa.com.

“We are happy to be working with an industry leader like Sodexo to advance fundamental human rights in Florida’s fields,” said Lucas Benitez of the CIW. “Social responsibility takes a genuine, sustained engagement with workers and growers on the ground, and a determination to support, with increased business, those growers who agree to comply with the highest standards.”

“Together with Sodexo and our other partners, we are building a system of real accountability, with tangible consequences for growers who fail to protect farm workers’ basic rights,” continued Benitez. “It is our belief that such accountability, with worker input, will be the foundation for lasting improvements in the industry.”

Learn more about Sodexo, our businesses, employees, culture, and many accolades at www.sodexousa.com, www.sodexocommunity.com, and www.sodexousa.com/blog .

Response on Agreement with Univ. of Pittsburgh Employees

By SodexoUSA
August 18th, 2010

Sodexo is pleased that its employees at the University of Pittsburgh who are represented by SEIU Local 32BJ have voted to ratify a new three-year agreement.  The new agreement provides for a nearly 12% increase in wages over three years; lower-cost medical insurance plan options; improvements in accessibility to health care coverage for employees’ dependents; and it maintains pension benefits.

Sodexo now looks forward to the beginning of the new school year, and continuing to provide excellent service to the students and members of the University of Pittsburgh community.

Response to Atlanta SEIU Rally Against Sodexo

By SodexoUSA
August 13th, 2010

The SEIU has once again orchestrated a rally against Sodexo for what it claims are unfair workplace practices. The latest attack includes several unfounded claims about Sodexo treatment of employees and their families in Atlanta, none of which is based in fact. At the same time the SEIU conveniently overlooks the many economic, social and environmental contributions that Sodexo makes to the city of Atlanta and those who reside there.

The use of false and embellished charges by the SEIU is nothing new. It frequently takes liberties with the charges that it files with the National Labor Relations Board against Sodexo. Often nothing comes of the charges once a thorough independent investigation takes place, as was the case recently at Clark University in Massachusetts where the SEIU filed and then withdrew its charges against Sodexo on similar grounds

Sodexo is very proud of its contributions to the city of Atlanta and the working families who live there. It operates in 107 locations in the city and employees nearly 2090 of its residents. State wide there are more than 3600 Sodexo employees who contribute more than $2.4 million in state taxes.

At Georgia Tech, Sodexo is working with administration, faculty, staff, vendors and students to set priorities to continue to reduce carbon emissions within food services by 26 percent. Sodexo also works with Georgia Tech to reduce food waste, leverage energy efficiency solutions in dining facilities to save on costs and it has supported the purchase of local produce in the amount of $100,000 this year alone.

Sodexo has also been an active supporter of Atlanta through its non-profit charitable arm, The Sodexo Foundation, which since 2002 has partnered with the Atlanta Community Food Bank to provide over 107,200 free summer meals to children in the community. The Dwight Howard Foundation, Hosea Feed the Hungry and the annual Hunger Walk Run are but a few other examples of where Sodexo is active in the communities that our employees call home.

For our workforce, Sodexo’s standard wage and benefits package for full-time hourly paid employees includes company-paid sick leave and a variety of health benefit plans that allow employees to choose the coverage and premium levels that meet their needs. In fact, Working Mother Magazine recently named Sodexo as one of the best companies for hourly workers.

On average, the company pays about two-thirds of the cost of all health insurance premiums at a cost to the company of about $190 million in 2010. In addition, we offer a variety of affordable health care plans including those which start between $6 and $22 dollars a week.

Our 120,000 employees at nearly 6,000 client locations in the U.S. are critical to our success. It all comes down to the simple fact that the SEIU wants Sodexo to join its efforts and forfeit our employees’ right to choose union representation in free and protected secret ballot elections. Because we won’t agree, Sodexo is a target.

Response to SEIU’s Withdrawal of Unfair Labor Practices Charges at Clark University

By SodexoUSA
August 12th, 2010

Sodexo has frequently described how the SEIU takes liberties with the charges that it files with the National Labor Relations Board against Sodexo. Once a thorough independent investigation takes place, most often nothing comes of these NLRB charges.

In the case of Clark University in Massachusetts, the SEIU has withdrawn its charges against Sodexo with the National Labor Relations Board. The NLRB will regularly give the charging party an opportunity to withdraw the charge, rather than dismissing the charge for lack of merit.

Previously, the SEIU had trumpeted this charge as “evidence” of our bad behavior, and their allegations were publicized on their website and in the media in Massachusetts. We are equally pleased that after NLRB investigations, the SEIU also withdrew unfair labor practice claims against Sodexo at locations in Atlanta, central Ohio, and Pennsylvania. It has always been our view that our actions were lawful and proper in these cases, and the result supports our view. 

Sodexo remains committed to ethical business practices and maintaining strong relationships with its clients, and we are proud of our track record of corporate responsibility and contribution to the U.S. economy. We operate in partnership with more than six thousand clients and enjoy a client retention rate of more than 95 percent.  Sodexo is proud to provide jobs and opportunities for more than 120,000 employees throughout the United States.

Response to the request made by NJ Asw. Linda Greenstein & Asm. Wayne DeAngelo regarding Sodexo

By SodexoUSA
August 12th, 2010

Sodexo fully cooperated with the Attorney General’s investigation in New York.  The main issue raised in New York was that due to an error in administration, Sodexo inadvertently operated three private schools outside of its compliance requirements for school districts which participate in the national school lunch program.  Sodexo has corrected that matter. 

Sodexo fully complies with all federal and New Jersey laws, including the requirements within our contracts which assure rebates are passed back to New Jersey school district clients. Our accounts are regularly audited by school districts in New Jersey as well as their outside auditors.

The Clarion Group report referenced in recent media coverage was commissioned by the Service Employees International Union, and appears to be one of many smear tactics the SEIU has utilized to disparage Sodexo and others within our industry. Their campaign is part of an effort to pressure companies to unionize employees with SEIU to the exclusion of other unions. The speculation in the Clarion report that Sodexo is not in compliance with its contracts with New Jersey schools is false.

Sodexo takes our responsibility to public school districts seriously. Our employees are proud of the service they provide to New Jersey every single day and most importantly, your trust is important to us. To learn more about Sodexo, our businesses, employees, culture, and many accolades at www.sodexocommunity.com, www.sodexousa.com, and www.sodexousa.com/blog .

Response to SEIU’s exaggerations of recent review of government food service

By SodexoUSA
July 26th, 2010

SEIU’s latest attempt to attach its allegations to the coattails of credible media is unfounded and, as usual, not supported by the facts. Sodexo continues to provide our clients and customers – including the federal cafeterias we proudly serve — with quality, variety and good service.

We develop dining programs that are responsive to health and wellness initiatives, as well as in line with emerging customer trends.  We offer customers a balance of dining options, from health conscious and ethnic, to comfort and convenience. As they’ve done in the past, the SEIU has used slanted analysis and distortions to draw weak and misleading conclusions.

 Sodexo listens to our customers to develop dining options that meet the needs of each site we serve. Our customers remain pleased with our performance based on increased patronage of our cafes, as well as customer feedback which is tracked and measured.  We maintain positive relationships by continuing to offer healthy alternatives and trend-driven programs that meet the needs of our customers and clients. We are proud of that fact, and also proud of our long-standing relationship with the U.S. Government.

Sodexo Statement on Settlement of Labor Claims at Lafayette College

By SodexoUSA
July 15th, 2010

Sodexo cooperated with the National Labor Relations Board in its investigation and will comply with the requirements of the NLRB settlement agreement. While the NLRB’s preliminary investigation did not make any findings of fact and we believe that our conduct was lawful, we chose to resolve these matters before our Lafayette College employees returned to work in the fall.

Sodexo notified hourly employees at Lafayette College of their federally protected rights to unionize or not, and of specific commitments that its management team is making to respect those rights. Sodexo is pleased that this settlement will allow us to continue to focus on supporting our employees and clients in the Lehigh Valley, without the distraction of ongoing litigation.

We are pleased that after NLRB investigations, the SEIU recently withdrew unfair labor practice claims against Sodexo at locations in Atlanta, central Ohio, and Pennsylvania.

Sodexo has a zero tolerance policy concerning discrimination, harassment, or retaliation of any kind, including actions against any employee for engaging in union organizing activities or otherwise supporting a union. In the rare instance of a manager not performing to our standards, we will take appropriate corrective action.

Sodexo Statement on Recent NLRB Settlements

By SodexoUSA
June 9th, 2010

Sodexo cooperated with the National Labor Relations Board’s regional office investigations, and will comply with the requirements of the NLRB settlement agreements. We are pleased to put these allegations behind us so we can continue focusing on supporting our employees and clients.
 
Following NLRB investigations, we were pleased to see the SEIU recently withdraw unfair labor practice claims against Sodexo at locations in central Ohio, Illinois, New Orleans and Pennsylvania.
 
Sodexo has a zero tolerance policy concerning discrimination, harassment or retaliation of any kind, including actions against any employee for engaging in union organizing activities or otherwise supporting a union.  In the rare instance of an employee not performing to our standards, we will take appropriate corrective action.

SEIU’s Latest Tactic? Attack a Leading Ethics Organization

By SodexoUSA
May 18th, 2010

The SEIU has published yet another self-serving blog post using slanted “analysis” and out-of-context facts as part of its ongoing smear campaign against Sodexo.

SEIU   recently repurposed out-of-context information from a Slate magazine article and attacked the Ethisphere Institute’s World’s Most Ethical companies list , on which Sodexo has appeared now for two consecutive years. The premise for the attack seems to be Sodexo’s ad purchase for the magazine. In response, here’s a link to Ethisphere Institute’s media responsibility report.  This document highlights the methodology used in the rankings as well as a full disclosure of any material relationship between awardees and Ethisphere and its founding organization Corpedia.  This transparency is unprecedented in the world of published rankings.

Ethisphere Institute reviews news articles, court records, and external sources such as Consumer Reports to supplement information submitted by companies, in order to validate or refute what companies say about themselves. It’s all part of a strategy to put companies on the “most ethical” list who really have earned it.

There is no unreported commercial relationship between Ethisphere Institute and Sodexo – the relationship in fact consisted of less than 1% of revenues for 2009 and included the purchase of an ad AFTER achieving the World’s Most Ethical Company award.  Many companies bought these ads – most of them were congratulatory ads directed towards employees.

Those who know the SEIU recognize this as a familiar pattern – dredge up outdated incidents, inflate unsubstantiated allegations, commission self-serving reports, make negative generalizations based on isolated incidents, or fabricate facts – in short, say or do anything to try to damage the reputation of the targets of its organizing efforts.

As we’ve said before – these are old tactics and are, in fact, working against the SEIU at this point.